Information Collection and Use

Information collected on this website will not be sold, shared or rented to others.

Enquiry Forms

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We may collect the following information:

  • Your name,
  • Contact information including email address and telephone number,
  • Demographic information such as country,
  • Website usage data,
  • Application usage data,
  • Other information relevant to client enquiries.

We may use this data:

  • For our internal records,
  • To improve products and services we provide,
  • To contact you in response to a specific enquiry,
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.

Cookies

A cookie is a piece of data stored on the customer’s hard drive containing information about the user. For instance, by setting a cookie on our site, users will not have to provide address details each time they order and the shopping basket can remember products purchased at an earlier time. Cookies are stored on the customer’s computer only. We have no access to their content.

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • To test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • To store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Access Tokens

An access token is a piece of data stored on our servers that can be used to access information from a another service without storing your password. Access tokens expire and may also be revoked so we may no longer access the other service. We do not store the password that you provide to retrieve the access token.

We may:

  • Request an access token from another service using the access details you provide at the time of the request.
  • Store the access token in an encrypted format on our servers.
  • Refesh the token from time to time, if possible.
  • Use the access token to access information on your car and or other services, purely for the use of our service.
  • Give you the ability to revoke the access token so we may no longer access the service.
  • Delete the access token when you remove your account.

ChatBot

We use the messages you send our chatbot to interact with you and performs specific actions.

We may:

  • Log messages for analysis to improve the service we provide.
  • Send messages to another service to attempt to understand the intent, for examples an artificial intelligence service.
  • Send you messages when specific actions or criteria has been met, for example your car has started moving.
  • Allow you to configure if and when the chatbot can send you messages.

Links from our website

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Other

We reserve the right to repeat comments about our products made in communications with us for marketing purposes.